Terms of service

Last Updated: July 31, 2026

Welcome to Iotdate. These Terms of Service describe the rules and conditions that apply to your access and use of www.iotdate.com and any purchases made through our website.

By accessing our website, browsing our store, placing an order, or using our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

These Terms of Service apply to all visitors, customers, and users of www.iotdate.com.

1. About Iotdate

Iotdate is an online retail brand operated by KELVOTRA LLC.

Our website provides customers with access to products, product information, purchasing services, and customer support.

2. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You must not use our website:

  • For any unlawful or fraudulent activity.
  • To interfere with the operation, security, or availability of our website.
  • To attempt to gain unauthorized access to our systems or customer information.
  • To submit false, misleading, or inaccurate information.

We reserve the right to restrict or terminate access to our website if we believe a user has violated these terms.

3. Age of Consent

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have the legal capacity to enter into these terms.

If you allow a minor under the applicable age of majority to use our website, you are responsible for ensuring that such use is supervised and permitted by a parent or legal guardian.

4. Products and Product Information

We make every effort to display product information, descriptions, images, colors, sizes, and pricing accurately.

However, slight variations may occur due to screen settings, device displays, manufacturing differences, or product updates.

Iotdate reserves the right to update, modify, or discontinue products at any time without prior notice.

5. Orders and Order Acceptance

Placing an order through our website does not guarantee acceptance of your order.

We reserve the right to review, refuse, or cancel any order for reasons including:

  • Product availability issues.
  • Pricing or listing errors.
  • Suspected fraudulent activity.
  • Payment authorization failures.
  • Incorrect customer information.

If your order is canceled after payment has been received, we will issue a refund according to our refund process.

6. Pricing and Payment

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

We accept the payment methods available during checkout, including credit and debit cards, digital wallets, and other supported payment providers.

You agree to provide accurate billing, payment, and contact information when placing an order.

For additional payment information, please review our Payment Policy.

7. Shipping and Delivery

Orders are processed and shipped according to the shipping information provided on our website.

Delivery times may vary depending on processing time, shipping method, carrier delays, weather conditions, customs procedures, or other circumstances outside of our reasonable control.

Customers are responsible for providing accurate shipping information. Iotdate is not responsible for delays or delivery issues caused by incorrect addresses provided by customers.

For additional shipping details, please review our Shipping Policy.

8. Returns and Refunds

Returns, refunds, exchanges, and related requests are handled according to our Return & Refund Policy.

By purchasing from Iotdate, you acknowledge and agree to follow the terms and procedures described in our Return & Refund Policy.

9. Intellectual Property Rights

All content on www.iotdate.com, including but not limited to text, images, graphics, logos, designs, product descriptions, and website materials, is owned by or licensed to Iotdate and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or use our website content without prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics providers, and other service providers.

Your use of third-party services may be subject to their own terms and privacy policies. Iotdate is not responsible for the practices, availability, or policies of third-party providers.

11. Disclaimer of Warranties

Our website and services are provided on an "as available" and "as provided" basis.

To the fullest extent permitted by law, Iotdate does not guarantee that the website will always be uninterrupted, error-free, secure, or completely free from defects.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Iotdate and KELVOTRA LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our liability relating to any purchase shall be limited to the amount paid for the applicable order, except where otherwise required by law.

13. Force Majeure

Iotdate shall not be responsible for any delay, failure, or interruption in performance caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, government actions, labor disputes, transportation interruptions, carrier delays, customs delays, supply chain disruptions, or other unforeseen circumstances.

During such events, we will make reasonable efforts to communicate with customers and minimize any impact on orders and services.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective when posted on this page. Your continued use of our website after changes are posted means you accept the updated terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the State of North Carolina, United States, without regard to conflict of law principles.

16. Severability

If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or removed only to the extent necessary, and the remaining provisions shall continue to remain valid and enforceable.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Business Name: KELVOTRA LLC

Brand Name: Iotdate

Website: www.iotdate.com

Email: hello@iotdate.com

Business Address: 61 O And H St, Spring Lake, NC 28390, United States

Phone Number: +1 956-850-3063

Customer Service Hours: Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.